Terms & Conditions

Acceptance


Please read these terms and conditions carefully before using this site. Your access to and use of this site is at your own risk and constitutes your agreement to these terms and conditions. This site is open for a select time only and is provided on an “as is” basis. NWP may amend these terms and conditions at any time and all amendments will take effect immediately upon posting of the amended terms. 


Capacity


The products on this site are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into a binding contract.  


Information on this site


This site presents information provided by our manufacturer and by using this site you agree that NWP is not responsible for (i) the accuracy or otherwise of the information presented or omitted from this site, (ii) customers reliance on the information presented on this site, and (iii) any loss or damage associated with the use of this site. NWP may amend, suspend, discontinue or expand the extent of products offered on this site at any time in its absolute discretion. Images of products on this site are an indicative visual aide only.


Orders


The store is open to place orders for limited times specified and once the store is closed, a once off order will be placed with the manufacturer. Outside of this time, orders cannot be placed on this site. NWP is not obliged to accept an order and reserves the right to accept or reject an order for any reason. No laybys.


Customers are required to select a shipping method, either “Pickup From Store” or “AU Shipping”. An order placed by you is an offer to purchase a particular product for the price specified on this site, including the cost of postage and handling if “AU Shipping” is selected (refer to the Delivery Terms).


If “Pickup From Store” is selected, pickup locations will be advised on the social page, and products should be available for collection about 3 weeks from the order date with the manufacturer. After collection, all risk in the product(s) will pass to the customer. The collection time is indicative only and customers are not entitled to compensation if the time frame is exceeded. Please allow for this time when considering your order. 


All orders will be transacted via PayPal’s secure payment gateway and PayPal’s terms of service will apply. By completing payment via PayPal, you agree to their terms and conditions. Credit card details are managed by PayPal’s secure payment gateway, not NWP. 



Delivery Terms


Please read the Delivery Terms carefully before ordering products from this site. 


If “AU Shipping” is selected, products should be available for postage about 3 weeks from the order date with the manufacturer. If you place an order for sticker product(s) only, the product(s) will be posted via Australia Post “regular post” (at a fixed delivery charge) to the address provided by you. If you place an order for apparel only or both apparel & sticker product(s), the product(s) will be posted via Australia Post “express post parcel” (at a fixed delivery charge with tracking included) to the address provided by you.


All delivery charges are to be paid by the customer. Once posted, delivery generally takes 3-7 business days via standard post and 1-3 business days via express post. The delivery times are indicative only and customers are not entitled to compensation if the time frame is exceeded. Please allow for this time when considering your order.


Following postage, all risk in the product(s) will pass to the customer. A lost parcel due to an incorrect address provided by you is not the responsibility of NWP. A damaged parcel due to incorrect delivery and handling is not the responsibility of NWP. Lost or damaged parcels in transit are the responsibility of the customer to follow up with Australia Post. If items are returned to sender due to unsuccessful delivery, the customer will be contacted to provide a correct address and will incur another delivery charge.


Refund Policy


All products sold by NWP are covered by the manufacturer’s warranty only. NWP makes no independent or additional warranties or guaranties relating to this site. Please choose products carefully as refunds are not provided if you have simply changed your mind, or have made a wrong product or size selection. As products are to order (ie a once off order is placed with the manufacturer pursuant to orders placed by customers) customers should carefully review their order before proceeding with checkout as we can only provide a refund (as opposed an exchange or repair) for faulty products. If there is a manufacturing failure with a product, we will refund you within a reasonable time after receipt and review of the faulty product. NWP will require satisfactory proof of purchase before providing a remedy.


If a product is damaged via Australia Post delivery or through misuse, abnormal use, incorrect handling and maintenance, NWP will not provide a refund. Customers are responsible for observing the washing, handling and maintenance instructions printed on apparel labels. If a product is damaged from incorrect care and handling or wear and tear caused from accidents, NWP will not provide a refund. 


Privacy Policy


NWP is committed to protecting your personal information in accordance with the Australian Privacy Principles (APP) as well as other applicable legislation. Customers are required to register to make purchases on this site and we collect, hold and use your personal information including your order details for the purpose of placing your order with the manufacturer, and your name, email address, phone number and postal address for the purpose of providing you with your product(s) purchased. We do not collect your credit card details as this is managed by PayPal’s secure payment gateway, not NWP. 


We hold your personal information in a number of ways including in printed documents, electronic databases and email contact lists. We take responsible steps to (i) ensure that the personal information that we collect, use and disclose is accurate, up to date and complete, (ii) protect the personal information that we hold from misuse, interference and loss and from unauthorised access, modification or disclosure (via website protection measures), and (iii) destroy or permanently de-identify personal information that is no longer needed for purposes permitted by the APPs. While we aim to protect the personal information of customers, the security information that you disclose is done at your own risk. You can help protect your personal information by keeping your account details confidential. You can help us keep your information up to date, by letting us know about changes to your details. 


Links to third party sites are provided for your convenience but NWP is not responsible for the privacy or security practices of third party sites, which are not covered by this policy. If you become aware of any security breach, please let us know as soon as possible and we will attempt to resolve it within a reasonable time.


Propriety Rights


You agree that the content on this site remains the property of NWP and information presented on this site or third party sites contains proprietary information that is protected by copyright, trademarks, service marks, patents and intellectual property laws. You are permitted to view, print and download content on this site for personal, informational and non-commercial purposes only. Except as expressly authorised by NWP, you agree not to modify any content, copy, distribute, sell, reproduce, publish or create derivative works based on any content of this site, in whole or in part without first obtaining consent from NWP (or relevant third parties). To do otherwise is breach of the applicable laws.


Additional Policies 


Disclaimer


Subject to the Australian Consumer Law (ACL), we disclaim all implied terms and warranties whether statutory or otherwise, relating to this site. You acknowledge that the site is provided “as is” and that we do not make any warranty or representation as to the suitability of the site or product for any purpose. Nothing in these terms and conditions is intended to have the effect of excluding, restricting or modifying any rights conferred or liability under the ACL.


Indemnity


You agree to indemnify NWP from any claims of any nature whatsoever arising out of or in connection with your use of this site. The indemnity is this clause extends to and covers your breach of these terms.


Third party sites


This site contains links to third party sites. Those sites are not under the control of NWP and are provided for your convenience only. NWP does not endorse any products, services or offers made by third party advertisers and third party advertiser are responsible to you for any information, goods or services you obtain or purchase from them.